Santa Clara, CA 95050
(408) 690-3645
kevinharalson@ddct.org
Extraordinary interpersonal skills -
Early in my career, I was promoted from the outside tech support, to sales and trade shows due to my positive interactions with clients, and how our clients responded.
Works well with top management -
I've often been chosen to interact with C-level management, because of my ability to listen actively, and on occasion clarify their needs. Adjust accordingly to the direction they want taken in any particular situation. Discreetly.
Build, create, and coach a winning team -
Being tasked with integrating IT (desktop, help desk, and network engineers), Facilities, and Vendors into a cohesive unit in every phase of departmental moves from build to building or site to site. Creating the shortest downtime for users, quickest response for issues, and clearest understanding, by communicating effectively between all groups from planning phase to post move cleanup.
Solutions innovator -
Constantly re-evaluating systems and procedures to find creative and cost effective solutions, newer technologies (with better ROI), or a different way to view the issue/s, and the most effective ways to get there.
Seasoned implementer -
Successfully planned, tested, and implemented a full company switch-over to SecureID system (2,700 employees), complete with training, and support within a 1 month period.
Learned from experience the art of measuring the growth of a small company, after rebuilding an infrastructure 3 times in as many years to meet the growing demands.